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» What have you learned about interacting with clients/customers (if applicable)? » What strategies lead to more effective client/customer relations?
I did not directly engage with most of the clients but I was able to sit in on some client meetings. Prevalent was really interesting because I had done some more for the infographic we were presenting to them that week. It was interesting because it seem there was some issues in communication of their end which made our job a little bit harder and goes to show that cooperation not only in your own team but also in your clients teams is equally as important. It was still pretty cool though because it showed me that they were people too and you do not need to be so intimidated by them. Something that Ridge does that I think is crucial to an effective client/ customer relation is keeping close contact with the. Each Tuesday Rob has an update meeting prevalent so they are in constant contact and always know what we are up to. Also, even Monday morning we have a team meeting in which we go though the entire contact list to see where the team is on each project and to make sure everyone is well informed and not any client is neglected.
7/5/ 2022: TUESDAY
9:00-10:00: Journaling image collection and organization
10:15-10:45: meeting with Rob
11:00- 2:00: Tingley email #2
Today I made sure to document my progress and work for the internship. I took pictures of the last few weeks of notes as well as the projects I worked on for Rob, Rose and Jerry. I updated my blogs with these images according to their notes and instructions (that I left for myself). That way I stay organized and my blogs are full. Later Rob and I met for a very short amount of time because he was sick, he gave me my instructions for the day which was to make a second Tingley email on my own for their summer collection. I was given the content script and took some notes on what he was looking for. I spent the rest of the day working on this email and felt pretty proud of what I created. I made some independent decisions and sent in something that I felt was a good first round but I knew some edits needed to be made.
HIGHLIGHTS: Felt I delivered something I was overall proud of
PROBLEMS: Had to make a bunch of updates on the Tingley campaign
ISSUES: Had done a lot of manual work because some of the image resources were not useable.
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